Shipping FAQ

How much is shipping and handling?

We do not make money on shipping! Our web site interfaces with the United States Postal Service web site to calculate your shipping amount as accurately as possible. Your shipping amount varies based on where you live and what you order.

To see a shipping estimate, click on an order button or link. Midway down the page you'll see a shipping estimate. Put in your full shipping address for an exact shipping amount.

We ship to the U.S. via Priority Mail (3-5 business days) and Global Priority Mail or Global Express Mail to the rest of the world.

Priority Mail offers delivery confirmation. If you'd like tracking for an international shipment, choose Global Express Mail.

When will my package be shipped?

Orders are typically shipped the next business day.

How long will it take for my package to arrive?

According to the USPS web site, Priority Mail takes 3 - 5 days, Global Express Mail 3 - 5 days, and Global Priority, 4 - 6 days. These are typical delivery times but packages are not guaranteed to arrive in that time. Also, please note that these are business days and do not include Saturday, Sunday and national holidays.

How can I track the progress of my order?

Often, we'll send you an email with your tracking number as soon as we have it. In most cases, we'll also have a tracking number on file that we can send at your request. For international shipments: Global Priority does not offer tracking. If you'd like tracking for your international shipment, choose Global Express Mail.

Can I ship to a PO Box?

Yes. However there are two problems with shipping to P.O. Boxes.

1) Sometimes the article is lost or stolen at the P.O. Box.
2) Fraudulent purchasers who receive the product can claim that the product was never received.

This problem is so severe that many shippers refuse to ship to P.O. Boxes!

Here's our policy for P.O. Boxes.

We ship to P.O. Boxes and offer the same "return it for a refund (in usable condition) if you don't like it" guarantee. If the purchaser claims the item was not received, we will ship a second identical item to them via a postal method that includes tracking. Both parties agree that if the tracking indicates the item was delivered, the item is considered to have been delivered. This second item will have no refund guarantee.

International Orders

Do you ship internationally?

Yes.

How much does it cost?

We do not make money on shipping!

Your shipping amount varies based on where you live and what you order.

We ship internationally via Global Priority Mail or Global Express Mail. If you'd like tracking for an international shipment, choose Global Express Mail.

Can you put a low value on my package contents so I won't have to pay import fees?

We declare a low value on all packages so that packages clear customs quickly and with minimum fuss.

Other Shipping Information

My shopping cart program is set to give you only the appropriate shipping options for your address. Occasionally, an order slips through where an inappropriate shipping method has been selected. In this case, we reserve the right to substitute a different shipping method at no cost to you.

Sincerely,

 
Keith Livingston
President, Advancing Ideas LLC 

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Helping Hypnotherapists Help More People

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